Returning an article from abroad

Your item has a small defect :

You have a period of 15 days after you receive your order in which to return your purchases for a full refund.

Please be aware that any purchases with the label missing cannot be returned.

Please send us an email : retour@maisonmonarque.com

Don’t forget to send a picture of the item and defect in question – this will help us solve your problem as efficiently as possible.

 

 

Exchanging an item

You have a period of 15 days after you receive your order in which to return your purchases for a full refund.

Please be aware that any purchases with the label missing cannot be returned.

Please send us an email : retour@maisonmonarque.com

We don’t offer an exchange service through our website www.maisonmonarque.com.

To order a new size, style or colour of your chosen item, you just have to place a new order through our online shop.